If you’re not sure how to choose ADSL, let us help!
Before making a decision on whether or not to go with mobile broadband or fixed-line ADSL, assess your Internet needs. Do you download content frequently? Do you travel regularly for work and need Internet access on the go? Once you have a clearer idea of your needs, you’ll be better equipped to choose the right offering.
Here are a few things to keep in mind when making your decision:
An Uncapped ADSL option essentially allows you to have access to as much Internet as you like at a set monthly cost.
Uncapped Internet has its perks and for those who access the Internet regularly, it may be a good choice. Uncapped allows you more access to international content and will also allow you to enjoy quality video streaming and upload images without the cost involved. That said a capped option is well suited to those who tend to only use the Internet to check emails and occasionally browse.
Many ISP’s are facing ever increasing strain on their network infrastructure as they cannot keep up with the high demand of bandwidth. This is why they have rolling window thresholds in place which means if consumers reach their maximum download speed they will be moved to a lower priority until their usage falls below a standardised threshold. Your speed is dependent on the network capacity.
Whether you use the Internet for a small/ home office or for personal reasons such as social networking, posting images or gaming, the speeds of your connection will dictate how fast your browsing experience is. South African fixed line speeds range from up to 1Mbps to 10 Mbps, with speeds of 20 and 40 Mbps launching commercially soon.
Customer service is essential to the success of a business and also plays a big role in an individual’s personal Internet experience. Customers should look at whether their chosen ISP offers technical support and service not only through a call centre, but also through social media platforms, a website and face-to-face support.
In today’s society, having a failed Internet connection is not an option, which is why users need to ensure that their chosen ISP has a stable network to minimise downtime.
Consider whether your ISP offers any added services when signing with them. Other than a robust product range at a competitive price, users should look at whether their chosen ISP has additional subscriber benefits such as website hosting packages, virus and spam protection, fax to email services and remote support applications.