Terms and Conditions

1. Introduction

These Terms and Conditions govern the sale of routers, data, internet services, and website solutions by NetPosition. By purchasing from NetPosition, you agree to these terms.

2. Products and Services

  • NetPosition provides routers, data packages, internet services, and website development.

  • All products are subject to availability.

  • Prices are subject to change without prior notice.

3. Payment and Billing

  • Payments must be made via approved payment methods before delivery.

  • Subscription-based services (internet and data) require monthly payments as per the agreed contract.

  • Late payments may result in service suspension.

4. Warranty and Liability

  • Routers come with a manufacturer’s warranty.

  • NetPosition is not liable for third-party service disruptions (e.g., ISP outages).

  • Website services are provided “as is,” and NetPosition is not responsible for third-party hosting failures.

5. Cancellation and Termination

  • Customers may cancel subscription services with 30 days’ notice.

  • NetPosition reserves the right to terminate services due to non-payment or misuse.

 

Returns and Refund Policy

1. Returns Eligibility

  • Returns are accepted within 30 days of purchase.

  • The item must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

  • Activated data packages and internet subscriptions are non-refundable.

  • Customized websites cannot be returned once development has begun.

3. Refund Process

  • Approved refunds will be processed within 14 business days.

  • Refunds will be issued via the original payment method.

4. Exchanges

  • Defective routers may be exchanged within the warranty period.

  • Customers must contact support for exchange approval.

 

Privacy Policy

1. Data Collection

NetPosition collects personal information such as name, contact details, and payment information for service provision.

2. Use of Information

  • Personal data is used for billing, customer support, and service improvements.

  • NetPosition does not sell or share personal data with third parties without consent.

3. Security Measures

  • NetPosition implements encryption and secure storage to protect customer data.

  • Customers are responsible for securing their router login credentials.

4. Compliance with POPIA

  • Customers have the right to access, update, or delete their personal data.

  • Requests for data changes can be made via customer support.

 

Contact: 
Email: info@netposition.co.za
We deliver and support nationwide!
Want product news and updates?Sign up for our latest specials or pricelists
© 2025 - 30 Netposition | Websites, Connectivity, and Data Deals. -  All rights reserved.
Managed and powered by Taylor Taylor Co